Return Policy





Your furkid's satisfaction is our top priority.

We have found that most returns can be avoided by proper measurement. We have several sizing charts throughout this site to guide you.

If you have any questions, please feel free to contact us at 9116 5368 or 9628 4539 and we will be happy to help you find just the right size for your pet.

If you receive your order and are dissatisfied, please email us within 7 days from delivery and we will be happy to assist you.

Any item returned to us must be in its original, unused condition. Kindly note that an additional charge of $5.00 per item (excluding mailing cost) will be incurred for any exchanges made.

Please note that due to personal hygiene, all pet beds, blankets and carriers cannot be exchanged or returned.